Frequently Asked Questions (FAQs)

1. Where are your abayas made?

Our abayas are proudly crafted in Dubai, combining traditional craftsmanship with modern elegance to create luxurious designs.

2. Do you offer international shipping?

Currently, we ship within Malaysia only. We plan to expand internationally soon—stay tuned!

3. Can I return or exchange a product?

Unfortunately, we do not accept returns or exchanges. Please double-check sizes and details before purchasing. If you have concerns, feel free to contact us.

4. What sizes do your abayas come in?

Our abayas are available in lengths 50, 52, 54, 56, 58, and 60. For detailed sizing information, please refer to our size guide.

5. Do you offer customizations?

We currently do not offer customization services. However, we are committed to providing a variety of designs to suit every preference.

6. How can I track my order?

Once your order has been shipped, you will receive an email with a tracking number. Use this to monitor your order’s delivery progress.

7. What payment methods do you accept?

We accept FPX, debit/credit cards, and ewallets. For details, check our Payment Methods page.

8. How do I care for my abaya?

To maintain the quality of your abaya, we recommend dry cleaning or gentle hand washing in cold water. Avoid harsh detergents and direct sunlight.

9. How can I contact your customer service?

You can reach us via email at aliamohdy@outlook.com or through our Contact Us page. We aim to respond within 1–2 business days.

10. Do you have a physical store?

Currently, we operate exclusively online. This allows us to offer you high-quality abayas at competitive prices.